Process Detail
What is ISUSPM.exe ?
ISUSPM.exe is known as Software Manager, it also has the following name InstallShield Update Service or Macrovision FLEXnet Connect or Macrovision Update Service and it is developed by Macrovision Corporation , it is also developed by Acresso Corporation Flexera Software, Inc. InstallShield Software Corporation. We have seen about 100 different instances of ISUSPM.exe in different location. So far we haven't seen any alert about this product. If you think there is a virus or malware with this product, please submit your feedback at the bottom.Something wrong with ISUSPM.exe ?
Is ISUSPM.exe using too much CPU or memory ? It's probably your file has been infected with a virus. Let try the program named DriverIdentifier to see if it helps.How to remove ISUSPM.exe
If you encounter difficulties with ISUSPM.exe , you can uninstall the associated program (Start > Control Panel > Add/Remove programsWhat can you do to fix ISUSPM.exe ?
Let try to run a system scan with Speed Up My PC to see any error, then you can do some other troubleshooting steps.If you think this is a driver issue, please try DriverDouble.com
Where do we see ISUSPM.exe ?
Here is the list of instances that we see for the process: ISUSPM.exe| Path | Product Name | Vendor | Version | Size | MD5 | |
| 1 | C:\Program Files (x86)\Common Files\InstallShield\UpdateService\ISUSPM.exe | Software Manager | Macrovision Corporation | 6, 0 | 20548 | 23518AA08D8B22CD27AA54FC21D0AC87 |
| 2 | C:\Program Files\Common Files\InstallShield\UpdateService\ISUSPM.exe | InstallShield Update Service | Macrovision Corporation | 5, 01 | 21393 | 2BAD84B393AF47006D80BA2F03B18029 |
| 3 | C:\ProgramData\FLEXnet\Connect\11\ISUSPM.exe | Software Manager | Acresso Corporation | 11, 60 | 22249 | 6BF7676296D5359AFC135A5397000053 |
| 4 | C:\ProgramData\Macrovision\FLEXnet Connect\6\ISUSPM.exe | Software Manager | Macrovision Corporation | 6, 1 | 22212 | 1AF1360E070BD8EA402F793EF6FBAAEB |
| 5 | C:\Program Files\Common Files\InstallShield\UpdateService\ISUSPM.exe | Software Manager | Macrovision Corporation | 6, 0 | 21803 | 43D083268A0919F3527A2837390BAF63 |
| 6 | C:\ProgramData\Macrovision\FLEXnet Connect\6\ISUSPM.exe | Software Manager | Acresso Corporation | 6, 1 | 21020 | D0F15BE1DC05A29BEC2C7D03921A4072 |
| 7 | C:\Documents and Settings\username\Application Data\Macrovision\FLEXnet Connect\6\ISUSPM.exe | Software Manager | Macrovision Corporation | 6, 1 | 22212 | 1AF1360E070BD8EA402F793EF6FBAAEB |
| 8 | C:\Program Files (x86)\Common Files\InstallShield\UpdateService\ISUSPM.exe | Software Manager | Macrovision Corporation | 6, 0 | 20611 | 6DA7C93AB37B4A204BFCAE9FA07FF48D |
| 9 | C:\Program Files\Common Files\InstallShield\UpdateService\ISUSPM.exe | Software Manager | Macrovision Corporation | 6, 0 | 20611 | 6DA7C93AB37B4A204BFCAE9FA07FF48D |
| 10 | c:\program files\common files\installshield\updateservice\isuspm.exe | InstallShield Update Service | Macrovision Corporation | 4, 60 | 48380 | 659D99D85C92575C6F3B49F03BDBD580 |
| 11 | c:\program files\common files\installshield\updateservice\isuspm.exe | Macrovision FLEXnet Connect | Macrovision Corporation | 3, 20 | 22118 | 9ABF687071C649609BF7E177062A9008 |
| 12 | C:\Documents and Settings\username\Application Data\FLEXnet\Connect\11\isuspm.exe | Software Manager | Flexera Software, Inc. | 12, 00 | 32497 | 9D90B337904587DCCC2B92706FC40855 |
| 13 | D:\Documents and Settings\username\Dati applicazioni\Macrovision\FLEXnet Connect\6\ISUSPM.exe | Software Manager | Macrovision Corporation | 6, 1 | 22212 | 1AF1360E070BD8EA402F793EF6FBAAEB |
| 14 | C:\Program Files\Common Files\InstallShield\UpdateService\ISUSPM.exe | Software Manager | Macrovision Corporation | 6, 0 | 20611 | 08879CF7458F411A053CA3C323646270 |
| 15 | C:\Program Files (x86)\Common Files\InstallShield\UpdateService\ISUSPM.exe | InstallShield Update Service | Macrovision Corporation | 5, 01 | 21393 | 2BAD84B393AF47006D80BA2F03B18029 |
| 16 | C:\ProgramData\Macrovision\FLEXnet Connect\6\ISUSPM.exe | Software Manager | Macrovision Corporation | 6, 1 | 22690 | 688FCBCC9F062F47A9B2F2923B13EFF9 |
| 17 | C:\ProgramData\FLEXnet\Connect\11\ISUSPM.exe | Software Manager | Acresso Corporation | 11, 50 | 21020 | 770A4970B7374E5D5E76CDF9CDDD6333 |
| 18 | C:\Documents and Settings\username\Dati applicazioni\Macrovision\FLEXnet Connect\6\ISUSPM.exe | Software Manager | Macrovision Corporation | 6, 1 | 22212 | 1AF1360E070BD8EA402F793EF6FBAAEB |
| 19 | C:\Documents and Settings\username\Datos de programa\FLEXnet\Connect\11\ISUSPM.exe | Software Manager | Flexera Software, Inc. | 12, 01 | 32497 | D3F0452392C45081D8866A92C86D1C7C |
| 20 | C:\Program Files (x86)\Common Files\InstallShield\UpdateService\ISUSPM.exe | Software Manager | Macrovision Corporation | 6, 0 | 21803 | 43D083268A0919F3527A2837390BAF63 |
| 21 | C:\Program Files\Common Files\InstallShield\UpdateService\ISUSPM.exe | Software Manager | Macrovision Corporation | 6, 0 | 20548 | 23518AA08D8B22CD27AA54FC21D0AC87 |
| 22 | C:\Documents and Settings\username\Dati applicazioni\Macrovision\FLEXnet Connect\6\ISUSPM.exe | Software Manager | Macrovision Corporation | 6, 1 | 22212 | 1AF1360E070BD8EA402F793EF6FBAAEB |
| 23 | c:\program files\common files\installshield\updateservice\isuspm.exe | InstallShield Update Service | Macrovision Corporation | 4, 60 | 24985 | 1C46FC1AB600766B8554580204806E84 |
| 24 | c:\program files\common files\installshield\updateservice\isuspm.exe | InstallShield Update Service | InstallShield Software Corporation | 4, 10 | 22118 | A379B75A6FFE4DFD3184F35F0141CE91 |
| 25 | c:\program files (x86)\common files\installshield\updateservice\isuspm.exe | InstallShield Update Service | Macrovision Corporation | 4, 60 | 24985 | 1C46FC1AB600766B8554580204806E84 |
| 26 | C:\Archivos de programa\Archivos comunes\InstallShield\UpdateService\ISUSPM.exe | Software Manager | Macrovision Corporation | 6, 0 | 21803 | 43D083268A0919F3527A2837390BAF63 |
| 27 | C:\Dokumente und Einstellungen\All Users\Anwendungsdaten\FLEXnet\Connect\11\ISUSPM.exe | Software Manager | Acresso Corporation | 11, 60 | 22249 | 6BF7676296D5359AFC135A5397000053 |
| 28 | C:\Program Files\Fichiers communs\Installshield\UpdateService\ISUSPM.exe | Software Manager | Macrovision Corporation | 6, 0 | 21803 | 43D083268A0919F3527A2837390BAF63 |
| 29 | C:\Program Files\Fichiers communs\InstallShield\UpdateService\ISUSPM.exe | InstallShield Update Service | Macrovision Corporation | 5, 01 | 21393 | 2BAD84B393AF47006D80BA2F03B18029 |
| 30 | C:\ProgramData\FLEXnet\Connect\11\ISUSPM.exe | Software Manager | Flexera Software, Inc. | 12, 01 | 32497 | D3F0452392C45081D8866A92C86D1C7C |
| 31 | C:\Documents and Settings\username\Dados de aplicativos\Macrovision\FLEXnet Connect\6\ISUSPM.exe | Software Manager | Macrovision Corporation | 6, 1 | 22212 | 1AF1360E070BD8EA402F793EF6FBAAEB |
| 32 | D:\Program Files\Fichiers communs\InstallShield\UpdateService\isuspm.exe | InstallShield Update Service | Macrovision Corporation | 5, 01 | 21393 | 2BAD84B393AF47006D80BA2F03B18029 |
| 33 | C:\ProgramData\FLEXnet\Connect\11\ISUSPM.exe | Software Manager | Acresso Corporation | 11, 60 | 22249 | 583AB5DAAE0E69A41582E981FE9D7624 |
| 34 | C:\Documents and Settings\username\Application Data\FLEXnet\Connect\11\isuspm.exe | Software Manager | Flexera Software, Inc. | 12, 01 | 32497 | D3F0452392C45081D8866A92C86D1C7C |
| 35 | c:\program files\common files\installshield\updateservice\isuspm.exe | InstallShield Update Service | InstallShield Software Corporation | 3, 10 | 22118 | B4B4EB2F8849E93FE5FECE11E52C5930 |
| 36 | c:\program files (x86)\common files\installshield\updateservice\isuspm.exe | InstallShield Update Service | InstallShield Software Corporation | 3, 10 | 22118 | B4B4EB2F8849E93FE5FECE11E52C5930 |
| 37 | C:\Programmi\File comuni\InstallShield\UpdateService\isuspm.exe | InstallShield Update Service | Macrovision Corporation | 5, 01 | 21393 | 2BAD84B393AF47006D80BA2F03B18029 |
| 38 | c:\arquivos de programas\arquivos comuns\installshield\updateservice\isuspm.exe | InstallShield Update Service | Macrovision Corporation | 4, 60 | 24985 | 1C46FC1AB600766B8554580204806E84 |
| 39 | C:\Documents and Settings\username\Dati applicazioni\FLEXnet\Connect\11\ISUSPM.exe | Software Manager | Acresso Corporation | 11, 60 | 22249 | 6BF7676296D5359AFC135A5397000053 |
| 40 | C:\Program Files\Fichiers communs\InstallShield\UpdateService\ISUSPM.exe | Software Manager | Macrovision Corporation | 6, 0 | 20611 | 6DA7C93AB37B4A204BFCAE9FA07FF48D |
| 41 | C:\Documents and Settings\username\Application Data\FLEXnet\Connect\11\ISUSPM.exe | Software Manager | Acresso Corporation | 11, 60 | 22249 | 583AB5DAAE0E69A41582E981FE9D7624 |
| 42 | c:\program files\common files\installshield\updateservice\isuspm.exe | InstallShield Update Service | InstallShield Software Corporation | 4, 50 | 24985 | 9E109B03018763FDCB075CE74547BE22 |
| 43 | c:\program files\common files\installshield\updateservice\isuspm.exe | InstallShield Update Service | InstallShield Software Corporation | 3, 10 | 22118 | FB9E5C251CF6C37749F296BACB34A69B |
| 44 | C:\Dokumente und Einstellungen\All Users\Anwendungsdaten\Macrovision\FLEXnet Connect\6\ISUSPM.exe | Software Manager | Macrovision Corporation | 6, 1 | 22212 | 1AF1360E070BD8EA402F793EF6FBAAEB |
| 45 | C:\Documents and Settings\username\Application Data\Macrovision\FLEXnet Connect\6\ISUSPM.exe | Software Manager | Macrovision Corporation | 6, 1 | 22690 | 688FCBCC9F062F47A9B2F2923B13EFF9 |
| 46 | C:\Archivos de programa\Archivos comunes\InstallShield\UpdateService\isuspm.exe | InstallShield Update Service | Macrovision Corporation | 5, 01 | 21393 | 2BAD84B393AF47006D80BA2F03B18029 |
| 47 | c:\program files (x86)\common files\installshield\updateservice\isuspm.exe | InstallShield Update Service | InstallShield Software Corporation | 3, 00 | 19660 | 81061E94950A18093E0FFD0841896F22 |
| 48 | c:\program files (x86)\common files\installshield\updateservice\isuspm.exe | InstallShield Update Service | InstallShield Software Corporation | 4, 10 | 22118 | A379B75A6FFE4DFD3184F35F0141CE91 |
| 49 | C:\Program Files\Common Files\InstallShield\UpdateService\ISUSPM.exe | InstallShield Update Service | Macrovision Corporation | 5, 01 | 21393 | 770A4463374DE35C5C1DF1C0C9F12701 |
| 50 | C:\Documents and Settings\username\Application Data\FLEXnet\Connect\11\ISUSPM.exe | Software Manager | Acresso Corporation | 11, 50 | 21020 | 770A4970B7374E5D5E76CDF9CDDD6333 |
| 51 | C:\Documents and Settings\username\Datos de programa\FLEXnet\Connect\11\ISUSPM.exe | Software Manager | Acresso Corporation | 11, 60 | 22249 | 6BF7676296D5359AFC135A5397000053 |
| 52 | D:\Program Files\Common Files\InstallShield\UpdateService\ISUSPM.exe | Software Manager | Macrovision Corporation | 6, 0 | 20548 | 23518AA08D8B22CD27AA54FC21D0AC87 |
| 53 | C:\Archivos de programa\Archivos comunes\InstallShield\UpdateService\ISUSPM.exe | Software Manager | Macrovision Corporation | 6, 0 | 20611 | 6DA7C93AB37B4A204BFCAE9FA07FF48D |
| 54 | C:\Programmi\File comuni\InstallShield\UpdateService\ISUSPM.exe | Software Manager | Macrovision Corporation | 6, 0 | 20611 | 6DA7C93AB37B4A204BFCAE9FA07FF48D |
| 55 | c:\archivos de programa\archivos comunes\installshield\updateservice\isuspm.exe | InstallShield Update Service | InstallShield Software Corporation | 4, 10 | 22118 | A379B75A6FFE4DFD3184F35F0141CE91 |
| 56 | C:\ProgramData\Macrovision\FLEXnet Connect\11\ISUSPM.exe | Software Manager | Acresso Corporation | 11, 01 | 21020 | F4E2C938C7C507DD74ADA0C513580AC6 |
| 57 | F:\Program Files\Common Files\InstallShield\UpdateService\ISUSPM.exe | Software Manager | Macrovision Corporation | 6, 0 | 20611 | 6DA7C93AB37B4A204BFCAE9FA07FF48D |
| 58 | c:\arquivos de programas\arquivos comuns\installshield\updateservice\isuspm.exe | Macrovision Update Service | Macrovision Corporation | 3, 20 | 22118 | 45F2C61BD30137F7BD7F5339A34DF601 |
| 59 | C:\Documents and Settings\username\Application Data\FLEXnet\Connect\11\ISUSPM.exe | Software Manager | Acresso Corporation | 11, 60 | 22249 | 6BF7676296D5359AFC135A5397000053 |
| 60 | C:\Arquivos de programas\Arquivos comuns\InstallShield\UpdateService\ISUSPM.exe | InstallShield Update Service | Macrovision Corporation | 5, 01 | 21393 | 2BAD84B393AF47006D80BA2F03B18029 |
| 61 | C:\Arquivos de programas\Arquivos comuns\InstallShield\UpdateService\ISUSPM.exe | Software Manager | Macrovision Corporation | 6, 0 | 21803 | 43D083268A0919F3527A2837390BAF63 |
| 62 | c:\program files\common files\installshield\updateservice\isuspm.exe | InstallShield Update Service | InstallShield Software Corporation | 3, 20 | 22118 | 053D8D245118BEA6E21E1812871F67BA |
| 63 | E:\Documents and Settings\username\Datos de programa\Macrovision\FLEXnet Connect\6\ISUSPM.exe | Software Manager | Macrovision Corporation | 6, 1 | 22212 | 1AF1360E070BD8EA402F793EF6FBAAEB |
| 64 | C:\Programme\Gemeinsame Dateien\InstallShield\UpdateService\ISUSPM.exe | Software Manager | Macrovision Corporation | 6, 0 | 21803 | 43D083268A0919F3527A2837390BAF63 |
| 65 | C:\Arquivos de programas\Arquivos comuns\InstallShield\UpdateService\ISUSPM.exe | Software Manager | Macrovision Corporation | 6, 0 | 20548 | 23518AA08D8B22CD27AA54FC21D0AC87 |
| 66 | C:\Archivos de programa\Archivos comunes\InstallShield\UpdateService\ISUSPM.exe | Software Manager | Macrovision Corporation | 6, 0 | 20548 | 23518AA08D8B22CD27AA54FC21D0AC87 |
| 67 | C:\FNC60_COMMON.6ED28686_7B19_420C_B255_5B6C1BD2C705\ISUSPM.exe | Software Manager | Macrovision Corporation | 6, 1 | 22212 | 1AF1360E070BD8EA402F793EF6FBAAEB |
| 68 | c:\archivos de programa\archivos comunes\installshield\updateservice\isuspm.exe | InstallShield Update Service | Macrovision Corporation | 4, 60 | 24985 | 1C46FC1AB600766B8554580204806E84 |
| 69 | c:\arquivos de programas\arquivos comuns\installshield\updateservice\isuspm.exe | InstallShield Update Service | InstallShield Software Corporation | 3, 10 | 22118 | FB9E5C251CF6C37749F296BACB34A69B |
| 70 | D:\Arquivos de programas\Arquivos comuns\InstallShield\UpdateService\ISUSPM.exe | Software Manager | Macrovision Corporation | 6, 0 | 21803 | 43D083268A0919F3527A2837390BAF63 |
| 71 | c:\program files\common files\installshield\updateservice\isuspm.exe | InstallShield Update Service | Macrovision Corporation | 4, 60 | 52068 | B1DEF0997516AFABE1B4775FE0D37F4E |
| 72 | C:\Documents and Settings\username\Application Data\Macrovision\FLEXnet Connect\11\ISUSPM.exe | Software Manager | Acresso Corporation | 11, 01 | 21020 | 777FE77FFA6F74E3487861F79FC34C09 |
| 73 | C:\Documents and Settings\username\Dati applicazioni\FLEXnet\Connect\11\isuspm.exe | Software Manager | Flexera Software, Inc. | 12, 01 | 32497 | D3F0452392C45081D8866A92C86D1C7C |
| 74 | F:\Program Files\Common Files\InstallShield\UpdateService\ISUSPM.exe | Software Manager | Macrovision Corporation | 6, 0 | 20548 | 23518AA08D8B22CD27AA54FC21D0AC87 |
| 75 | E:\ProgramData\FLEXnet\Connect\11\ISUSPM.exe | Software Manager | Acresso Corporation | 11, 60 | 22249 | 6BF7676296D5359AFC135A5397000053 |
| 76 | C:\Documents and Settings\username\Application Data\Macrovision\FLEXnet Connect\6\ISUSPM.exe | Software Manager | Macrovision Corporation | 6, 1 | 29176 | 3F65D8C6ED5147ADE320FB21F4133C29 |
| 77 | c:\program files\fichiers communs\installshield\updateservice\isuspm.exe | InstallShield Update Service | Macrovision Corporation | 4, 60 | 24985 | 1C46FC1AB600766B8554580204806E84 |
| 78 | c:\programme\gemeinsame dateien\installshield\updateservice\isuspm.exe | InstallShield Update Service | Macrovision Corporation | 4, 60 | 24985 | 1C46FC1AB600766B8554580204806E84 |
| 79 | C:\Documents and Settings\username\Datos de programa\Macrovision\FLEXnet Connect\6\ISUSPM.exe | Software Manager | Macrovision Corporation | 6, 1 | 22212 | 1AF1360E070BD8EA402F793EF6FBAAEB |
| 80 | C:\Programme\Gemeinsame Dateien\InstallShield\UpdateService\ISUSPM.exe | Software Manager | Macrovision Corporation | 6, 0 | 20548 | 23518AA08D8B22CD27AA54FC21D0AC87 |
| 81 | c:\program files\fichiers communs\installshield\updateservice\isuspm.exe | InstallShield Update Service | InstallShield Software Corporation | 3, 10 | 22118 | FB9E5C251CF6C37749F296BACB34A69B |
| 82 | C:\Program Files (x86)\Common Files\InstallShield\UpdateService\ISUSPM.exe | InstallShield Update Service | InstallShield Software Corporation | 3, 10 | 22118 | B491D97E6C8D2FBC38AAE0FE39B87CD8 |
| 83 | C:\Programmi\File comuni\InstallShield\UpdateService\ISUSPM.exe | Software Manager | Macrovision Corporation | 6, 0 | 21803 | 43D083268A0919F3527A2837390BAF63 |
| 84 | C:\ProgramData\FLEXnet\Connect\11\ISUSPM.exe | Software Manager | Acresso Corporation | 11, 60 | 22249 | A622342BCA6F40123F4CAE1DCB06468A |
| 85 | D:\Programme\Gemeinsame Dateien\InstallShield\UpdateService\isuspm.exe | InstallShield Update Service | Macrovision Corporation | 5, 01 | 21393 | 2BAD84B393AF47006D80BA2F03B18029 |
| 86 | c:\program files\common files\installshield\updateservice\isuspm.exe | InstallShield Update Service | InstallShield Software Corporation | 3, 00 | 19660 | 81061E94950A18093E0FFD0841896F22 |
| 87 | C:\Program Files\Fichiers communs\InstallShield\UpdateService\ISUSPM.exe | Software Manager | Macrovision Corporation | 6, 0 | 20548 | 23518AA08D8B22CD27AA54FC21D0AC87 |
| 88 | C:\ProgramData\Macrovision\FLEXnet Connect\6\ISUSPM.exe | Software Manager | Macrovision Corporation | 6, 1 | 21019 | 65AF3AF12C10887A996ACA6CD7AD64D5 |
| 89 | c:\program files (x86)\common files\installshield\updateservice\isuspm.exe | InstallShield Update Service | InstallShield Software Corporation | 3, 20 | 22118 | 053D8D245118BEA6E21E1812871F67BA |
| 90 | C:\Documents and Settings\username\Dados de aplicativos\FLEXnet\Connect\11\ISUSPM.exe | Software Manager | Acresso Corporation | 11, 60 | 22249 | 6BF7676296D5359AFC135A5397000053 |
| 91 | c:\arquivos de programas\arquivos comuns\installshield\updateservice\isuspm.exe | InstallShield Update Service | InstallShield Software Corporation | 4, 10 | 22118 | A379B75A6FFE4DFD3184F35F0141CE91 |
| 92 | C:\Documents and Settings\username\Application Data\Macrovision\FLEXnet Connect\6\ISUSPM.exe | Software Manager | Macrovision Corporation | 6, 1 | 21019 | 65AF3AF12C10887A996ACA6CD7AD64D5 |
| 93 | F:\Program Files\Common Files\InstallShield\UpdateService\ISUSPM.exe | InstallShield Update Service | Macrovision Corporation | 5, 01 | 21393 | 2BAD84B393AF47006D80BA2F03B18029 |
| 94 | c:\program files\fichiers communs\installshield\updateservice\isuspm.exe | InstallShield Update Service | InstallShield Software Corporation | 3, 10 | 22118 | B4B4EB2F8849E93FE5FECE11E52C5930 |
| 95 | C:\Program Files\Common Files\InstallShield\UpdateService\isuspm.exe | InstallShield Update Service | Macrovision Corporation | 5, 01 | 27947 | 5F572FD221A06814369447745008A1DA |
| 96 | C:\Programas\Ficheiros comuns\InstallShield\UpdateService\isuspm.exe | InstallShield Update Service | Macrovision Corporation | 5, 01 | 21393 | 2BAD84B393AF47006D80BA2F03B18029 |
| 97 | D:\Documents and Settings\username\Application Data\Macrovision\FLEXnet Connect\6\ISUSPM.exe | Software Manager | Macrovision Corporation | 6, 1 | 22212 | 1AF1360E070BD8EA402F793EF6FBAAEB |
| 98 | C:\Documents and Settings\username\Dati applicazioni\FLEXnet\Connect\11\ISUSPM.exe | Software Manager | Flexera Software, Inc. | 12, 00 | 32497 | 9D90B337904587DCCC2B92706FC40855 |
| 99 | C:\Program Files\Common Files\InstallShield\UpdateService\ISUSPM.exe | Software Manager | Macrovision Corporation | 6, 0 | 28330 | 063BB8E06EC94EA65088F5F159F0ED27 |
| 100 | D:\Documents and Settings\username\Application Data\Macrovision\FLEXnet Connect\6\ISUSPM.exe | Software Manager | Acresso Corporation | 6, 1 | 21020 | D0F15BE1DC05A29BEC2C7D03921A4072 |
Comments about this process: